One of the first people that I met when I began this job was a person we'll dub as "WoW Lady".
In this case, "WoW" stands for *flinch* World of Warcraft.
No offense to gamers (I'm not one myself) but I simply cannot stand hearing talk about WoW.
It bores and pains me.
Back on track. WoW Lady is first and foremost obsessed with WoW. Every third sentence out of her mouth is, "The other night my daughter and I were on Mal-Ganis..."
It's mind numbing.
To make matters worse WoW Lady suffered a stroke some time ago. This causes her speech to be slow, run together, slurred, and loud. That means that the above sentence sounds more like "THEOTHSER NIGHT MY DAUGHTERRN I WERE ON MAL-GANS..." This also makes her laugh sound more forced and deafening... like a 5 year old pretending to REALLY enjoy something. There's the short pause, followed by a boisterous "AHA HA HA HA HA HA HA"
It's a headache wrapped in an aneurysm.
The final nail in the coffin is that WoW Lady isn't the most "informed" person and tends to like to argue points that she has no real knowledge of.
Thinking about it, that's most of the employees...
Anyway. I do my very best to stay out of conversations about religion or politics here at work. With my mindset it would only lead to my incarceration.
WoW Lady has been the only person to successfully draw me into arguments about both topics.
WoW Lady used to sit behind me. I would listen to her slow trainwreck of a speech as she spoke to customers, "THANK YOUFER CALL ING [COMPANY NAME WITHHELD] RE SELLERS AAAAANNNNNNNDDDDDDD DLERS. HOWCN I HE LP YOU?"
The AND is what killed me. Rage would fill me each time.
A time came about when the people around me began to discuss Christian doctrine and theology.
This could obviously only lead to fun times. I faced forward and attempted to shut them out (no small task). The the ball dropped. The big one.
"THE WORST PART ISHAT THE JEWS CRUCIF IED 'IM."
......
Wait. Wait. Did WoW Lady just say that the Jews were the ones to crucify Jesus?
What the hell?!
I took a deep breath and steadied my nerves. This was going to hurt. "Wait wait wait. The Jews did not crucify Jesus. Jesus was crucified by the Romans as ordered by Pontius Pilate. There are those that argue that the Jews betrayed him but even then the argument tends to be viewed as antisemitic rhetoric."
WoW Lady didn't wait a heartbeat, she jumped down my throat, "THEJEWS WEhhRE THE ONES SS TH HAT KILLED JESUS!"
Luckily, we had a few theologically versed people nearby that certainly didn't want to see this go any farther. Even with other people of her faith telling her that it was not anyone of Judaic faith that nailed her messiah to the cross she still pushed back. I made it a point to go back to reading webcomics and ignoring the conversation for worry of becoming very angry.
If you're curious as to my religious beliefs, let me put it this way: I have none.
The political argument went something akin to "WE WOUhhLDN'T BEIN IRAQ IF CLINTN HAD GO-ONE IN AND FINISHhhED THE JOB."
The argument that she had presented for her standpoint lacked any human sense of logic. I may be misquoting it here. Suffice it to say that it made as much sense as, "If it weren't for Twinkies no one would be overweight." Ok, MAYBE I see what you're trying to say... but not really.
I pulled up my bootstraps and jumped right on in, attempting to point out what was questionable with the statement. Oddly, she went defensive, "I DO ON'T EVEN WANT TO AhhRGUE ABOUIT! I DID"T EVEN BRING IT UP!"
I ended up angry not just because she was poorly informed, but also because she dodged an argument that she provoked. My thirst for pointing out the flaws in someone's logic would not be slaked.
The complaints against her don't just end with her thoughts and speech. No, no. There is a distinct issue at hand here. She has been with the company for a few years. For those years she was focused on wireless technologies. Without getting too technical I will attempt to recount some of the simple but obvious mistakes she's made:
A) Not knowing what WPA is. Not the acronym. No, she didn't know what it was.
B) Not knowing that WPA is standard on SEVERAL products that she deals with
C) Not knowing that different countries have different channels on which a wireless access point can operate. Better put, she thought the FCC regulated the WHOLE WORLD.
On occasions when she was corrected on something that was a mistake (like when I informed her that, yes, the firewall that her customer was looking at CAN indeed act as a simple router) she would still go on to make the same mistake again (less than 48 hours later she informed another customer that the firewall I mentioned earlier couldn't do any routing).
Customers would complain about her nature and attitude. Everyday would have at least three calls in which she would interrupt and hassle the customer. "TOM! TOM! HEY! BEQUIET FER A SEC OND! IIIII'M TRYING TO EX PLAIhhN IT TO YOU!"
Inevitably these calls would end with her commenting that the caller was a jerk. She would then attempt to tell everyone around her why she felt he was "a jerk". It didn't take long before everyone learned that after WoW Lady says, "I HATE CUSTOMERS LIKE THAT," you don't ask why... unless of course you really enjoy hearing the same story several times a day at volumes that cause hemorrhaging.
Eventually WoW Lady was moved to a different technology focus and consequently a different part of the floor. This means that I no longer get drawn into arguments or seethe with anger at her handling of her job due to mere proximity.
Unfortunately she's loud enough that I can still hear here all the way over here.
Thursday, May 22, 2008
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