More Money = More Better Good?

I was contacted this afternoon by a customer with a simple question, "What's the difference between your Enterprise class router and the Enterprise class router with Call Control?"

Simple enough. Maybe I wouldn't have called to confirm that the call control bundle has, well, CALL CONTROL while the regular does not... But ok, I'll bite.

"Well sir, the Enterprise Class router with Call Control features the ability to do Call Control. The regular bundle does not."

"So the Call control bundle has more features?"

"Well, yes. It has Call Control. Other than that it's the same."

"So it's better? More useful?"

"If you require Call Control, then yes, it's VERY useful. Do you require Call Control?"

"No, not at all."

"Then the Call Control bundle would just be a waste of money. You would be spending more to get a spare module that you wouldn't use at all. In the end it's useless hardware for you."

"But it has more features, right?"

"..........Yes, yes it does."

And people wonder why I drink in the morning...