Not [Now], Not [Here]

There are times when I get tapped to assign user IDs to the company they belong to in our database. Often this is simple. We grab the email address of the user and a quick glance results in, "Oh, I know this domain! It belongs to company XXXXXXXX. I can put him right here!"
Others are not as easy. There is an over abundance of people here that simply CANNOT SPELL.
My major gripe, however, is formatting.
When a user profile is added, the employee is supposed to make notes as to how they relate to us.
It's generally very simple. If the user works for a company partnered with us, they simply need to indicate the company name or the partner type. No big deal.
If the user provides an email address that isn't tied to a company or a private domain (these can be addresses like xxxx@gmail.com, @yahoo.com, @aol.com, etc.) then the note is simple:
"Not a partner."
It doesn't matter if the user tells you he's the Captain of Outer Space. Any of the open registration email addresses are not acknowledged as partners, period.
If the customer IS part of a partner company but we have yet to add their company to the database, then the note should read:
"Add Partner Organization" followed by basic information.
Simple enough, right?
Even with the simple if/then set up we have going, my "peers" continually fail to handle the basics.
Combing through the new user IDs I stumble across xxx@aol.com and xxx@yahoo.com with notes saying "Add Partner Organization: Idiot Steve's Super Computing Mega Warehouse".
NO! WRONG! BAD!
Not only have they failed to do the most basic of research, they didn't even follow the most simple of instructions.
Even with the notes a little bit jumbled, I can generally breeze through.
The real problem comes with people that have their own note formating:
"Customer says he's a partner and that his company is in the database but I couldn't find it so maybe he's not a partner. He did say that he had just gotten partner status so maybe he just needs to wait a bit longer to actually show up in the database. Or maybe I spelled it wrong but he says he KNOWS that he's a partner. One time I had someone else call in who said they were a partner..."
It goes on and on.
Generally the real kicker comes when I check the email address after reading their Dickensian notation:
xxxxxxx@yahoo.com