Every different place is more the same

Well, I was given the option to transfer out of the group I was with at the old job.
I decided instead to quit.
I ended up briefly working for a CRM group doing analysis of customer usage... it wasn't fulfilling.
Then THEY downsized and I ended up working for a company that makes SOHO network equipment.
Goodall works here as well now.

The first chapter has ended, but the book isn't over.

Here is our story:

This place is divided into a few groups: Managers (semi-tech), Engineers (technical), Business Techs (Goodall and I belong to this group), Greeters (non-technical), and Punching Bags (customers call these people to bitch and/or buy things).

Managers like to think they're useful.... and they are...sorta.
Engineers ARE useful... at least, some of them.
Business Techs cover the spread. Some are worth their weight in gold, some are idiots. Most aren't too noteworthy.
Greeters are almost all human scum. Collections of STDs and failed abortions, these people perform the most basic actions yet STILL seem to fuck it up. Maybe two to three are worth more than things I scrape off of my boot.
Lastly, Punching Bags.
Christ... these people pretend to be hard working martyrs. In reality, they basically have the same jobs as the Greeters. The only difference is that they also have to field complaints on the Business and Engineer techs. Boo-hoo-hoo.
They do less work and complain that they do too much.
They do easy work and complain that it's too hard.
They goof off and complain that the job is all go-go-go.
Worthless.Human.Waste.

Lets have a good long look at one of them, shall we?

We'll call her "Wheezy". This isn't because she's in any way like Louise Jefferson. Not in the least.
This woman is a withered hag. Her soul itself is nothing but stale tobacco and cheap fragrance. If her raw and raspy voice wasn't painful enough, her "laugh"sounds like a broken squeak toy.
Even with her voice little more than a desert wind in a paper bag, she still finds a way to deafen anyone within vicinity. Lucky for them, they'll already have choked on the fumes from the cheap perfume she bathes in daily before any lasting hearing damage is done. If I had to guess, she's probably in her mid 30's, but years of smoking and working as a cheap hooker have taken their toll, leaving her looking like a 70-year-old gold-digger trying to hold onto the pathetic, threadbare essence that she still considers "beautiful".
Long and short: I feel a mixture of terror/hatred towards this woman. You should expect, Dear Readers, that she will end up factoring into several stories from this place.
Consider yourselves warned.